Last week, we were speaking of cloud services and how to choose the correct one for your organization. Ensuring you choose a company that covers all your compliance and disaster recovery needs is an important part of the process. Replacing hardware and software on a regular basis is equally important. Having up to date hardware and software can help keep you safe and keep your employees happy. The easiest way to ensure that your hardware stays current is to create a replacement cycle.

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What is unique about a city or local governmental organization? Services must be tailored to a local government’s unique needs. Governments are subject to a strict budgeting process that generally can’t be altered throughout the fiscal year. Any additional items not on these budgets, in which costs exceed a specific price point, are subject to a bidding process; sometimes this can take place even before being finalized in the budget. Furthermore, all items are subject to an open records request. We realize that this month we’re talking about a very specific set of customers. That does not mean non-city customers should set your alarm for August 1st and tune out for July. We consistently write our articles so that they contain helpful information that anyone can utilize in order to help make your organization a better and more efficient workplace.

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With the hustle and bustle of day-to-day life a personal assistant surely would come in handy, right? While this may not be fiscally responsible, maybe a voice assistant would be. In our last article, The Ping: Voice Assistants, we discussed how a voice assistant can manage a lot of your needs. Things such as the weather for the day, the traffic to work and your grocery list. However, sometimes just managing your house is what you need the most help with. Are you aware that they can do that too and what they are really managing?

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How Does Email Work?

Creating and sending an email may seem like a magical process that happens all on its own, but it’s actually a little more complicated than that. So how does it work? To get an email to your intended recipient, you send an email from your server to their server via the internet. This is done using SMTP (Simple Mail Transfer Protocol). Seems simple, right? It doesn’t stop there. In order to ensure the safety of that email’s contents, your everyday applications use TLS (Transport Layer Security) to send that email securely across the network.

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Although Microsoft Office 365 has plenty of helpful features, sometimes you come across a need for which some 3rd party provides a plugin. Seeing that not all add-ons developers are created equally, we’ve tested and compared some to help you make an informed decision. Whether you need email backups, archival or encryption we’ve got you covered! All of the add-ons we review below have proven to be reliable, easy to use and capable to provide some level of security compliance feature as required by HIPAA, PCI, SOX and/or CJIS.

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Microsoft Office 365 is a cloud-based subscription model that offers email and office productivity solutions that many are finding attractive. Business applications from Outlook to Excel is accessible anywhere you have an internet connection on multiple devices, depending on the plan you pick. Traditional Microsoft Office applications were only utilized through desktop installations, limiting access to your productivity environment.

UniVista offers three of the most popular licenses within O365, Business Essentials, Business Premium and Enterprise E3.

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Once you’ve decided to work remotely, you may find it difficult to stay in sync with the rest of your team back in the office.  Digital workforce infrastructure has been engineered for decades to provide a stable foundation for your office, but now that you’re outside of your firewall you may find yourself as frustrated as a hacker would be when trying to access your company’s documents.  While you may still be able to email back and forth with your coworkers, you can’t easily update your shared files, see who’s available to receive an incoming call, or update a customer’s order status.

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Working remotely may seem rather quick and easy. You head on over to your local coffee shop, order your triple-shot, half-caff, no foam, extra hot latte and sit at your favorite table in the corner.  You double check to make sure no one is looking over your shoulder, pop open your laptop and get to work. Right? Well, it’s actually a little more complicated than that. Staying secure in a non-secure work place comes with some much needed extra steps to keep your company data away from prying eyes.

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