With the hustle and bustle of day-to-day life a personal assistant surely would come in handy, right? While this may not be fiscally responsible, maybe a voice assistant would be. In our last article, The Ping: Voice Assistants, we discussed how a voice assistant can manage a lot of your needs. Things such as the weather for the day, the traffic to work and your grocery list. However, sometimes just managing your house is what you need the most help with. Are you aware that they can do that too and what they are really managing?

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How Does Email Work?

Creating and sending an email may seem like a magical process that happens all on its own, but it’s actually a little more complicated than that. So how does it work? To get an email to your intended recipient, you send an email from your server to their server via the internet. This is done using SMTP (Simple Mail Transfer Protocol). Seems simple, right? It doesn’t stop there. In order to ensure the safety of that email’s contents, your everyday applications use TLS (Transport Layer Security) to send that email securely across the network.

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Although Microsoft Office 365 has plenty of helpful features, sometimes you come across a need for which some 3rd party provides a plugin. Seeing that not all add-ons developers are created equally, we’ve tested and compared some to help you make an informed decision. Whether you need email backups, archival or encryption we’ve got you covered! All of the add-ons we review below have proven to be reliable, easy to use and capable to provide some level of security compliance feature as required by HIPAA, PCI, SOX and/or CJIS.

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Microsoft Office 365 is a cloud-based subscription model that offers email and office productivity solutions that many are finding attractive. Business applications from Outlook to Excel is accessible anywhere you have an internet connection on multiple devices, depending on the plan you pick. Traditional Microsoft Office applications were only utilized through desktop installations, limiting access to your productivity environment.

UniVista offers three of the most popular licenses within O365, Business Essentials, Business Premium and Enterprise E3.

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Once you’ve decided to work remotely, you may find it difficult to stay in sync with the rest of your team back in the office.  Digital workforce infrastructure has been engineered for decades to provide a stable foundation for your office, but now that you’re outside of your firewall you may find yourself as frustrated as a hacker would be when trying to access your company’s documents.  While you may still be able to email back and forth with your coworkers, you can’t easily update your shared files, see who’s available to receive an incoming call, or update a customer’s order status.

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Working remotely may seem rather quick and easy. You head on over to your local coffee shop, order your triple-shot, half-caff, no foam, extra hot latte and sit at your favorite table in the corner.  You double check to make sure no one is looking over your shoulder, pop open your laptop and get to work. Right? Well, it’s actually a little more complicated than that. Staying secure in a non-secure work place comes with some much needed extra steps to keep your company data away from prying eyes.

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So what exactly would the Modern Office be considered nowadays? Just like Tamagotchis and Blockbuster Video, working full-time in an office seems to be a thing of the past. Telecommuting, or working from home, has increased in the workforce by 115% over the past 13 years -with most employees spending at least 50% of their time working remotely. All of the technology changes over the past years have made it easier to work not only from an office, but right from your home.

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So, now that you’ve made the decision to switch to VoIP, you’ll need to compare the details of your current phone configuration with the new phone configuration.  Here are a few of the key issues to address with your vendor:

Connection Type

While a coax connection has always been the less expensive route, fiber has come a long way in lowering its costs. If you’re in the Central Texas area, coax connections have become saturated.  The more Austin grows, the more businesses are adding Internet.  That amount continues to be shared across the city, but with more and more users.  Since this is NOT a dedicated (to you) connection, this can cause Internet traffic to slow and potentially make your VoIP connection less clear. With hosted VoIP, you will want your connection to your host smooth and fast.  Remember, hosted providers can boast about their connection and multisite locations as a sellingpoint, but it is only as fast and as efficient as the connection YOU are using to get there!

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