Cloud Computing
<p>Does your business demand greater performance, rapid scalability and higher availability from your line of business and productivity applications to remain competitive?</p><p>Are you seeking scalable, resilient, cost effective solutions to meet your business needs?</p><p>Does your staff utilize office suite, CRM or service delivery applications?</p><p>Would your business benefit from highly redundant, recoverable solutions in the event of disaster?</p><p>Stop paying the high cost of traditional software – simply pay one low, flat fee per month!</p><p>Our Cloud Computing solutions include:</p><ul class="default-lists"><li>Email, calendaring, word processing, spreadsheet, service, CRM applications and more</li><li>All of the highly-available, secure storage space your organization will ever need</li><li>Email security and archiving</li><li>The world’s #1 sales automation software</li><li>All upgrades and revisions</li></ul><p>Our Cloud Computing Solutions include everything: service, maintenance and support.<br />Let us help you identify the right applications for your business and provide all of your service, support and maintenance while increasing your productivity and meeting your budgetary requirements.</p><p>Never pay to upgrade your software applications again – all revisions and upgrades are included!<br />Find out how much our Cloud Computing Solutions can save your organization, and experience the tax benefits of converting your software costs to a flat monthly operating expense. Contact us today!</p>
Email Solutions
<p>How much more productive would you be with bullet-proof email security and availability?</p><p>UniVista provides guaranteed uptime of your email services, along with threat protection from viruses, spam and malware.</p><p>State of the Art Security Filtering</p><ul class="default-lists"><li>Policy based spam, virus, content and attachment filtering</li><li>Disaster Recovery mail spooling for 5 days with notification</li><li>Award winning 99.7% spam capture rate</li></ul><p>Message Continuity</p><ul class="default-lists"><li>60 rolling days of full featured webmail access in the event your server is unavailable</li><li>Once your server is restored, messages are delivered and maintain the status of read, unread, delete, and sent</li><li>Message Archiving and Compliance</li><li>Quickly deployed hosted solution to fully meet the compliance standards</li><li>Compliant solutions for FINRA/NASD, SEC, SOX, HIPAA, and more</li></ul><p>Easy Administration</p><ul class="default-lists"><li>No hardware or software to install</li><li>Spam Quarantine Report emails allow end users to manage their own spam</li><li>Easy yet powerful web console with role-based permissions, allowing administrators complete control</li></ul><p>World Class Support 24 x 7 x 365</p><ul class="default-lists"><li>Our support team is always available when you need them via web, email, or phone</li><li>Take advantage of these easily attainable benefits without high set up costs</li></ul>
Messaging and Collaboration Services
<p>Empower your employees and increase productivity. Let us show you how to add a collaborative approach to your organization allowing all workers to share critical information and manage documents more efficiently than ever before.</p><p>Add a collaborative approach to content management across all of your business units and improve your organization’s effectiveness, efficiencies and net profits.</p><p>Get more out of your information<br />Make better-informed decisions through centralized access to information and improved abilities to locate relevant content; implement comprehensive control over the storage, security, distribution, reuse, and management of documents and other electronic content such as Web pages, PDF files, and e-mail messages; submit work from collaborative sites to portals by using tools that simplify content reuse and publishing.</p><p>Streamline your business processes<br />Accelerate internal and external shared business processes, share business information within and outside of your organization; make business process initiation, participation, tracking, and reporting easy and flexible by providing a simple, consistent user experience through familiar client applications; optimize the way people, content, and processes interact within and across organizations.</p>
Remote Storage Services
<p>An important component to your business continuity or disaster recovery strategy is the capability to back up and store your critical data to a secure offsite location, allowing you to retrieve it from any Internet-connected device should your organization experience a business interruption, catastrophic failure or the inability to access your place of business.</p><p>Our remote storage service securely encrypts your data before it leaves your premises, and backs it up automatically to our secure datacenters, which provide redundancy and security to the lifeblood of your business. When necessary, restoring files securely over the Internet takes just a few mouse clicks.</p><p>Allow us the opportunity to demonstrate the benefits our Remote Storage service can provide your organization.</p>
Disaster Recovery & Business Continuity
<p>Statistics show that on average, over 40% of businesses that do not have a Disaster Recovery Plan go out of business after a major loss like a fire, a break-in, a storm, or sabotage.</p><p>A Good Plan Increases Your Chances of Recovery<br />There is no reason a temporary setback should turn into a permanent failure – if you protect your organization before disaster strikes. The first step is to create a Disaster Recovery, or Business Continuity Plan. We can help you get started right away. We will put together a comprehensive plan for your entire organization, considering key components crucial to your recovery, and establish a formal process to be followed to restore your business continuity when a disaster occurs.</p><p>Your Disaster Recovery Plan will be a comprehensive, step-by-step process for you and your staff to follow, covering such items as contacting your local authorities and insurance carriers, re-establishing phone service, sourcing equipment, restoring data, and all essentials needed to restore your organization’s operational capability.</p>
IT Assessment & Planning Services
<p>A comprehensive IT assessment will help you better understand your current state of technology and prepare your organization for future needs and growth.</p><p>Our engineers and consultants can help you achieve these objectives through a comprehensive analysis of the state of your organization from a technology perspective. Once we understand your current and future business needs and goals, we can develop a technology plan that aligns with these and your budget.</p><p>A well-designed technology plan can help your organization achieve its mission. Our effective, systematic approach to helping you envision your technology goals, determine your current technology reality, create your technology plan, and prioritize and implement change will help reduce your organization’s technology costs while improving efficiency.</p><p><strong>Envision your Organization’s Technology Goals</strong><br />Because your technology plan will become a detailed, written document that connects your organization’s use of technology (current and future) to achieving your organization’s mission, it is critical to begin any planning activity with your Mission Statement and Services. This Statement will be included in your Technology Plan and will act as your compass when moving forward with Technology.</p><p><strong>Assess your Current Technology</strong><br />We will develop a complete picture of the technology needs required to meet your organization’s technology goals through completion of your technology inventory, including all hardware and software currently in use throughout your organization.</p><p><strong>Assess Internal Practices</strong><br />We will help you assess your organization’s current internal policies and procedures in the areas of technology training, security and disaster recovery.</p><p><strong>Survey Staff Skills</strong><br />This process will Identify which of your staff members may need training, and discover who can act as resources within your organization.</p><p><strong>Create your Technology Plan</strong><br />We will utilize the information gathered during the envisioning and assessment process to design a technology plan that will take your organization from its current operating reality to your technology goals. Your technology plan will address the following areas:</p><p><strong>Identify Immediate (Critical) Needs</strong><br />Your immediate technology needs will be addressed by priority. Critical needs are classified as situations that severely hamper or prevent the execution of activities key to your organization.</p><p><strong>Review Hardware Fault-Tolerance Strategy</strong> (Servers and Mission-Critical Workstations and Devices)<br />By insuring that all servers and other mission-critical appliances are hardware fault-tolerant, we can significantly minimize downtime and remediation costs when a failure occurs. For example, when properly implemented, server hard disk fault-tolerance can allow the resumption of normal server operation within a matter of minutes, should a hard disk fail.</p><p><strong>Review Data Fault-Tolerance Strategy</strong> (Backup, Anti-Virus/Anti-Spam, Anti-Spyware, Critical Updates, Power Conditioning)<br />Numerous factors have the ability to corrupt your critical Data. Viruses, spyware, and other unforeseen causes such as unstable or “dirty” power conditions have all been shown to corrupt systems and critical data. We will review your current strategies and make recommendations to insure the integrity of your data, as well as the ability to restore data in the event of corruption or disaster.</p><p><strong>Recommend Efficiency Improvements/Cost-Reducing Strategies</strong><br />As we work to develop your technology plan, we will be able to suggest cost-saving strategies and recommend changes to your current infrastructure that will also result in improved efficiency.</p><p><strong>Prepare End-Of-Life Equipment Upgrade/Replacement Plan</strong><br />In many cases, replacing aging equipment actually helps reduce your costs. It is more economical to replace aging workstations than to continue to upgrade or maintain them, when actual physical labor costs are recognized, along with the cost of replacement parts.</p><p><strong>Implement a Scheduled Maintenance Program</strong><br />Scheduled maintenance should be a part of any organization’s technology plan. At a minimum, regular maintenance, when performed properly, will maintain service pack levels and critical updates on all equipment, and insure that hardware and data fault-tolerance procedures are being properly maintained. A good maintenance program will also include remote network monitoring, providing economical 24x7x365 real-time analysis of all of your critical devices and services.</p><p><strong>Develop a Disaster Recovery Plan</strong><br />It’s never too early to address disaster recovery. We will help you develop a comprehensive disaster recovery plan that you can implement immediately, to get your organization up and running as quickly as possible, in the event of disaster, service interruption or catastrophic failure to your environment.</p><p><strong>Prioritize Technology Improvements in Phases</strong><br />We will schedule implementation of your technology plan into phases tailored to meet your organization’s forecasting and budgetary requirements, starting with your highest priorities first.</p><p><strong>Implement Change</strong><br />We will successfully implement each phase of your technology plan in order for you to achieve your technology goals.</p><p><strong>Evaluate and Revise</strong><br />Your technology plan will be evaluated and revised throughout each phase of implementation, in order to insure the successful achievement of your technology goals.</p>
On-Site Computer Support & Repair
<p>Do you need an IT support organization that will actually come onsite, learn your business needs and become a part of your organization?</p>
<p>We recognize that modern IT support does not mean that we do everything remotely. <br />In fact, each of our support agreements includes an onsite component because we realize that you need an onsite tech to get the support that you deserve.</p>
<p>Do you need a tech onsite every day?</p>
<p>Give us a call. We have a support agreement that can meet your needs.</p>
Training
<p>At Univista we realize that our customers will not get the full potential out of their organizations until their staff is trained on basic system functions and process.<br />That’s why we include training in our support agreements.</p>
<p>A trained staff will help your business:<br />-Be more secure - A trained staff will be able to recognize exploits that sneak through your spam filter.<br />-Be more efficient - A trained staff will be able to fully utilize the applications necessary to make your business successful.<br />-Be ready for a disaster - A cross trained staff is more resilient, productive, and makes better decisions because they know their co-workers needs, responsibilities, and processes.</p>
<p>Leverage our expertise and reap the benefits for your business. Increase your staff’s efficiencies and productivity while reducing costs and mitigating risk. Contact us today to discuss the many benefits our IT services can provide your business.</p>
Service / Help Desk
<p>Our Service Desk personnel are certified to support all Microsoft Network Operating Systems, Desktop Operating Systems, Office Applications and all versions of Outlook, Exchange Server and SQL Server, as well as Server and Desktop Hardware, Printers, Network Copiers, Scanners, Smartphones and PDA’s.</p>
<p>Just Pick Up the Phone<br />How much is it worth to your organization to receive help when you need it? Sometimes it is the difference between getting that task, project or bid completed on time, or missing your deadline. Face it – that equates to real dollars and cents. Our Service Desk is available 24 hours a day, 7 days a week, 365 days a year because you never know when you will need us.</p>