What is compliance? Some of you might be acutely aware of this term, and others might have little to no idea. In broad terms, business compliance means following the rules required to secure your business and the people that interact with it. More specifically, compliance is aimed at information security. Business Compliance means you are complying with requirements by a credible organization or government department that promotes the security and protection of sensitive information.
Recently we’ve had a few questions from customers regarding upgrades and updates. Let’s dive into the purpose of these updates and upgrades to break down the reason why they are so important.
Ah Budgeting… The least favorite thing we can do in both our personal and business lives. Although it isn’t fun, it tends to make our lives much easier in the long run. Let’s break down the basics to getting you and your organization onto a budget plan that will work for your business goals.
Once you’ve decided to work remotely, you may find it difficult to stay in sync with the rest of your team back in the office. Digital workforce infrastructure has been engineered for decades to provide a stable foundation for your office, but now that you’re outside of your firewall you may find yourself as frustrated as a hacker would be when trying to access your company’s documents. While you may still be able to email back and forth with your coworkers, you can’t easily update your shared files, see who’s available to receive an incoming call, or update a customer’s order status.
In our last post we talked about the Pros and Cons of moving your systems to the cloud vs. keeping them in your office.
As you can see, it can really be a toss-up. Some systems are better kept at your office and some should be moved to the cloud. It really depends on your business’s current and future needs.
What is “the cloud?” This is certainly a question you’ve asked or wondered. You may have received a few explanations too. When searching online, the first resulting definition used the words “Paradigm” and “Ubiquitous” … this does not clear things up for me. Let’s take care of that. If you’ve hear about “the cloud” you’ve likely heard the phrase “on premise” as well. If not, that’s ok. Defining both will help understanding each of them. So what exactly do those terms mean? Simple. Cloud vs On Premises is where your data is stored or resides. On premises data is housed locally in an environment that you (or your trusted IT vendor) maintain. Data is on your computers or servers and is easily accessible. Cloud is similar to its name. Data in the cloud resides offsite, somewhere outside of your home or office. Typically it is on a server, in a data center, miles away from you. Cloud data is accessible to you via a web browser or application.
Nothing lasts forever right? So many things have a shelf life. The same can be said for the technology we use daily. Planning for the End of Life of your existing hardware and software is an important and unavoidable task. A task that should be analyzed each year as budgets are developed. As part of your agreement, your UniVista account managers will work with you during this time to help you understand what equipment/software is nearing its EOL and help develop strategies to tackle these upcoming replacements and/or upgrades. So what is EOL exactly?
Debates. We all experience them in one way or another. Which came first, the chicken or the egg? Was the dress blue or gold? In the IT world we face similar debates. One of IT’s largest debate is hardware refresh vs maintaining existing hardware. Most resistance comes from this simple question, how can you best use your already-paid-for hardware while understanding the efficiency issues that come with staying with older equipment? Not to mention storage and daily processing requirements that drive the need to upgrade the hardware. Refresh too early and you’re throwing money out the window. Refresh too late and you risk your company’s IT systems, and ultimately the business itself, screeching to a hard stop.
What is Cross Training?
For me, I like riding my bike but need to throw in a run sometimes to break up the monotony. You’re probably thinking, “That can’t be the cross training you’re talking about. What does that have to do with my business?”
The cross training I really should be talking about is the process that will keep your employees well trained and keep the critical functions in your business humming along regardless of who is out sick or on vacation.
Ok, I have followed all the steps in last week’s blog post. I have identified my critical functions and reviewed my backups, but I still don’t have a recovery plan in place.
How do I create a plan based on the loss tolerance decisions that have been made?
Now that you’ve done some research and made critical business decisions that best fit your Disaster Recovery needs, let’s document it! You can simultaneously begin to implement some of the changes you will need to engage your plan when disaster strikes, but if there is no user manual then no one will know how to use it. You want to create a write-up that is comprehensive and easy to understand and to follow. At a high level, you want to make sure your plan covers the Who, What, When, Where, Why & How?