Building a bond with each of our customers is the most important aspect of our business. This is proven through the time and effort taken to create and maintain relationships with each one of our customers.
Here at UniVista, we’ve spent many years cultivating best practices and procedures that surpass our needs. This means, they are more than likely capable of suiting your business needs as well. Because of this, we want you to have access to these same processes we have internally. Cultivating your relationship with us gives you access to our library of policies, procedures and more. This way you can build off our tried and tested internal processes to better yours!
As the year draws to an end and the holidays are upon us we would like to take this opportunity to thank you for being a customer with UniVista. Our mission is to provide a quality service and our personal best to you each and every day. We do this by following specific processes, maintain technical structures, and build close-business relationships with our customers.
To continue our month of Cybersecurity Awareness, we want to remind you of the importance of keeping your WiFi-enabled devices secure in both your home and business setting. Last week we talked about the the most important skills to keep you safe in the cybersecurity age. Now, how do you keep your devices safe?
In our last article, The Ping: How Does a Network Work?, we explained that a network “….allows all your devices to communicate and share data/resources with each other, either wirelessly or wired in a secure environment.” A Switch is the core of this environment. Switches allow the computers on your network to talk directly to one another. What if you want your computer to get to the internet or another network? You need a router for this. A router “routes” data from within your network to and from outside networks like the internet. If you’ve never heard of a router you’re not alone. Most small to medium sized businesses do not use plain old routers any more. Instead they use the routers more sophisticated cousin, the Firewall, to do the same job.
So your company is growing and you need to increase your workforce, but what is the best way to do this smoothly and efficiently? The first thing to do is put together a checklist to ensure your new employee has the best onboarding experience possible. This promotes not only a good impression on the employee, it establishes an impression of organization and investment in the employee’s future.
Last week we addressed the importance of implementing a Disaster Recovery plan under your own Business Continuity program. And as we mentioned previously, this is a necessity under most, if not all, compliance requirements. The next question is, do you know what it means to maintain compliance?
Last week we talked about the importance of keeping your machines upgraded on scheduled intervals. This not only helps your company save time and money, but also keeps your employees happy with efficiently running machines. While this does help keep your company functioning smoothly, what would happen if a disaster were to strike and take down all business–critical devices or software? Could you say at this very moment that you are prepared for a disaster?
Last week, we were speaking of cloud services and how to choose the correct one for your organization. Ensuring you choose a company that covers all your compliance and disaster recovery needs is an important part of the process. Replacing hardware and software on a regular basis is equally important. Having up to date hardware and software can help keep you safe and keep your employees happy. The easiest way to ensure that your hardware stays current is to create a replacement cycle.
What is unique about a city or local governmental organization? Services must be tailored to a local government’s unique needs. Governments are subject to a strict budgeting process that generally can’t be altered throughout the fiscal year. Any additional items not on these budgets, in which costs exceed a specific price point, are subject to a bidding process; sometimes this can take place even before being finalized in the budget. Furthermore, all items are subject to an open records request. We realize that this month we’re talking about a very specific set of customers. That does not mean non-city customers should set your alarm for August 1st and tune out for July. We consistently write our articles so that they contain helpful information that anyone can utilize in order to help make your organization a better and more efficient workplace.