What is Cross Training?
For me, I like riding my bike but need to throw in a run sometimes to break up the monotony. You’re probably thinking, “That can’t be the cross training you’re talking about. What does that have to do with my business?”
You’re right!
The cross training I really should be talking about is the process that will keep your employees well trained and keep the critical functions in your business humming along regardless of who is out sick or on vacation.