So you’ve decided to entertain the notion of VoIP (Voice over IP). Now comes the difficult part – the decision making. From a phone vendor’s point of view, their goal is to make a sale. With that being said, we unfortunately live in a world where you come across phone vendors who will say whatever they need to say in order to achieve that goal. Here are some of the things you need to be aware of so you don’t get hoodwinked into making the decisions that don’t work best for your company.